Capabilities

We offer a total coffee solution tailored to the needs of your business and your customers. We work across the whole value chain from seed to sip, delivering high-quality private label roasting, coffee brands, espresso equipment and support services.

With global expertise, local teams in each of the major coffee markets and group coffee buying, sustainability and R&D, we have the ability to provide market-leading solutions tailored to you.

Group coffee buying

Our procurement of green coffee beans is conducted at our Group Buying Office in Geneva, where our dedicated, experienced and passionate team secure the best possible coffee grades at the best prices for our customers.

Our operation in Geneva is the service centre for our entire green coffee supply. Our coffees are all procured centrally according to factory forecasts and individual customer needs across a wide range of crop types including sustainable and certified beans; UTZ, Rainforest Alliance, Fairtrade/Max Havelaar, 4C, organic and special blends. We work closely with internationally recognised codes of conduct to support farmers and protect ecosystems and wildlife all over the world.

Quality is ingrained in the process. To secure top quality green beans for the group from the best sources, our coffee buyers undertake regular trips to the coffee origins and work closely with our two UCC Quality Control offices in Santos (Brazil) and Ho-Chi-Minh (Vietnam). With our own plantations in Blue Mountains of Jamaica and Hawaii, we have first-hand experience of delivering this quality from origin to cup – something that is globally unique to us.

Customers

Whether you're a retailer, national foodservice chain or independent operator, we have a solution for you.

With a unique approach to delivering coffee excellence, we partner with many of Europe's leading retailers, out-of-home brands and foodservice companies. Working across multiple industry sectors and markets, we deliver coffee excellence, no matter the size or scale of your business. Customer satisfaction, loyalty, increased sales and memorable coffee experiences are at the heart of what we do.

Products

We offer a comprehensive range of over 2,500 products from single-serve capsules, whole bean, roast and ground, ready to drink and side products. We also partner with some of the world's best espresso machine manufacturers to provide a range of super automatic and traditional commercial espresso machines, filter and grinders. So that you have the right machine for your business.

Brands

Our comprehensive branded product range has been developed to cater for all styles and tastes. From premium origin to perfect blends, we can help you put coffee where it deserves to be.

Our wide range of popular coffee, tea and hot chocolate brands include well-known names such as Lyons, Templo, Campanini, Grand Crü and Smit & Dorlas and ready-to-drink Kyoko Green Tea and Ueshima Double Espresso.

People and Training

At the core of our business is a great team of coffee experts. Our success is down to their commitment, passion and drive to deliver excellent coffee for our customers. Our diverse team includes customer account managers, specialist engineers, production, quality control, innovators, marketers, category experts, procurement and award-winning baristas and coffee specialists.

Our commitment to coffee excellence through training is delivered across the group with COFFEEWORKS training, Academies and Training Centres.