Privacy and Cookie Statement

UCC Europe Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, ("Our Site") and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy and Cookie Statement carefully and ensure that you understand it. Your acceptance of Our Privacy and Cookie Statement is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy and Cookie Statement, you must stop using Our Site immediately.

  1. Definitions and InterpretationIn this Policy, the following terms shall have the following meanings:
    “GDPR” General Data Protection Regulation
    “Our Site” refers to our website
    “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;
    “Cookie Law” “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
    “personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);
    “We/Us/Our” means UCC Europe Limited, a limited company registered in England under company number 8016911, whose registered office
    is 5th Floor, St Andrews Street, London, EC4A 3AE.
  2. Information About Us
    1. Our Site is owned and operated by UCC Europe Limited, a limited company registered in England under company number 8016911, whose registered address is 5th Floor, St Andrews Street, London, EC4A 3AE.
    2. Our Data Protection Officer can be contacted by email at, by telephone on +44 (0)208 799 4370 or by post at Data Protection Officer, UCC Europe Ltd, 40-44 Uxbridge Road, London, W5 2BS, United Kingdom.
  3. What Does this Privacy and Cookie Statement Cover?This Privacy and Cookie Statement applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
  4. Your Rights
    • As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

      • The right to be informed about Our collection and use of personal data;
      • The right of access to the personal data We hold about you (see section 11);
      • The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 13);
      • right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 13);
      • The right to restrict (i.e. prevent) the processing of your personal data;
      • The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
      • The right to object to Us using your personal data for particular purposes; and
      • Rights with respect to automated decision making and profiling.
    • If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 13 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
    • For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
  5. What Personal Data Do We Collect?Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 12 on Our use of Cookies and similar technologies:

    • Name;
    • Business/company name;
    • Contact information such as email addresses and telephone numbers;
    • IP address;
    • Web browser type and version;
    • Operating system;
  6. How Do We Use Your Personal Data?
    • All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
    • Our use of your personal data will always have a lawful basis, which is that it is in Our legitimate interests as you have requested more information about Our products and services. Specifically, We may use your data for the following purposes:

      • Replying to enquiries and emails from you;
    • We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

      • We will retain your personal data included with your original enquiry on our website for as long as that information is required to facilitate that enquiry.
    • You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
  7. How and Where Do We Store Your Personal Data?
    • We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
    • In most cases, all of your data is stored inside the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). In infrequent cases, some or all of your data may be stored outside of the EEA. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.
    • Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
    • Steps We take to secure and protect your data:

      • All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
      • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  8. Do We Share Your Personal Data?
    • We may share your data with other companies in Our group to manage your enquiry. This includes Our holding company and its subsidiaries.
    • We do not share your data with third parties outside Our group.
    • In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
    • We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you.
  9. What Happens If Our Business Changes Hands?
    • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
    • In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
  10. Your Right to Withhold Information
    • You may access all areas of Our Site without providing any data at all.
    • You may restrict Our use of Cookies. For more information, see section 12.
  11. How Can You Access Your Personal Data?You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge unless the request is deemed inappropriate. Please contact Us for more details at, or using the contact details below in section 13.
  12. Our Use of Cookies

    Cookies are small text files that can be used by websites to make a user’s experience more efficient.

    The law states that We can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies We need your permission.

    This site uses different types of cookies. Some cookies are placed by third party services that appear on Our pages.

    You can at any time change or withdraw your consent from the Cookie Declaration on Our website.

    Learn more about who We are, how you can contact Us and how we process personal data in Our Privacy Policy.

    Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

    Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

    Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

    Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

    Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

  13. Contacting UsIf you have any questions about Our Site or this Privacy and Cookie Statement, please contact Us by email at, by telephone on +44 (0)208 799 4370 or by post at Data Protection Officer, UCC Europe Ltd, 40-44 Uxbridge Road, London, W5 2BS, United Kingdom. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).
  14. Changes to Our Privacy and Cookie StatementWe may change this Privacy and Cookie Statement from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy and Cookie Statement on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
  15. Cookie Opt-Out Do not trackDo not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party ad or social networks, or analytic companies. You can opt out of tracking and analytics on this website by changing your settings – see the Managing Cookies section on this page. At present no industry-wide uniform standard has been agreed and adopted to determine how DNT requests should be managed, so our website doesn’t currently respond to DNT requests. Until that standard is established, we’ll continue to review DNT and other new technologies, but won’t respond to DNT requests.

We’re giving you this information as part of our initiative to both comply with legislation, and make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

Managing cookies

How to check cookies are enabled on IOS Safari

Tap on the ‘Settings’ application from your home screen.

Find and tap on the ‘Safari’ menu item.

Under the ‘Privacy & Security’ section tap on the ‘Block cookies’ menu item.

Select any option other than ‘Always block’.

How to check cookies are enable on Android internet browsers

Tap on the ‘Settings’ application from your home screen or under ‘Apps’.

Under the ‘Device’ section tap on the ‘Applications’ menu item.

Find and tap the ‘Internet’ menu item.

Find and tap the ‘Privacy’ menu item.

Enable ‘Accept cookies’.

For all other browsers, please consult your online Help files.