Partnership Approach

COFFEEWORKS

A data-driven approach to coffee excellence.

COFFEEWORKS is an 8-point approach that helps to deliver all key aspects of a successful coffee offer. The unique program has been developed to make consistency easy, whilst embedding and maintaining coffee standards across single or multiple sites. With our fully comprehensive training and resources tailored specifically to your business, we’ll ensure you have all the tools to serve exceptional and consistent coffee, cup after cup.

The three golden rules

Our three golden rules form the foundation of our partnership and coffee excellence across your business. Difficulties with coffee machines, coffee quality and issues with inconsistency are almost always linked to one of these.

1. Keep your coffee fresh
2. Keep your milk cold and fresh
3. Keep your machine clean

On and off-site training

Delivered at your location or at our Coffee Academy training facilities, in Zollikofen, Bern.

COFFEEWORKS courses

Designed to enhance skills and knowledge and leave staff feeling confident, whatever their role.

• Becoming a Barista
• Journey Through Coffee
• Manager Critique

Reinforcement tools

From e-guides and video content to spot training, we provide the tools your team need to support continuous learning.

MARKET RESEARCH & INSIGHTS

The only way to guarantee you’re always delivering the right coffee is to understand your audience. Every coffee offering we provide is based on insights gained from smart data drawn from leading sources, as well as our own bespoke research programme, ensuring you always stay ahead of the latest consumer trends.

MARKETING & BRANDING

From house blends to seasonal promotions, we leverage market trends to ensure your coffee offer reflects your consumer’s preferences. And with our trusted network of creative agencies, we can help you design a coffee brand that will resonate with your target market and help you stand out from the crowd. Coffee that looks as good as it tastes.