PARTNERSHIP APPROACH

COFFEEWORKS

A data-driven approach to coffee excellence.

COFFEEWORKS has been developed to make it easy to achieve coffee consistency across single or multiple sites. With comprehensive training and resources tailored specifically to your business, we’ll ensure you have all the tools to serve exceptional and consistent coffee, cup after cup.

Three golden rules

1. Keep your coffee fresh
2. Keep your milk cold and fresh
3. Keep your machine clean

Difficulties with coffee machines, coffee quality, and issues with inconsistency are almost always linked to one of these.

On and off-site training

Training can be delivered at your location or at our SCA-accredited training facilities, including our Premier Campus in Milton Keynes.

COFFEEWORKS courses

Designed to enhance skills and knowledge and leave staff feeling confident, whatever their role.

• Becoming a Barista
  Be confident you’re serving the best, by establishing good habits and avoiding simple mistakes.
• Journey Through Coffee
  Discover everything you should know about coffee, from origins and types through to decaf and roasting.
• Manager Critique
  Learn how to get the best from your team and ensure consistent quality when the pressure is on.

Reinforcement tools

From e-guides and video content to spot training, we provide the tools your team need to support continuous learning.

Data & Analytics

Utilising our mobile app and dashboard analytics, we give you full visibility of coffee performance in your individual sites and across your entire estate – assessing key performance areas during site visits (providing actionable insights without disrupting service) and offering month-by-month reporting and performance comparisons. And then, we’ll tailor our support and training to reflect what your business needs to continue to improve and grow.