SERVICE & Support
Keep your coffee flowing
At UCC Coffee, we understand that every cup counts. That’s why our Service & Maintenance team is dedicated to ensuring your coffee machines operate seamlessly — minimising downtime and maximising performance.
Proactive Support
Our team of over 181 specialist engineers, the largest in the UK, has a first-time fix rate that exceeds the industry standard.
Smart Technology
Leveraging advanced telemetry and real-time diagnostics, we monitor your equipment to pre-empt issues before they arise.
Comprehensive Coverage
From routine maintenance to emergency repairs, our SafeContractor-approved engineers are equipped to handle all aspects of machine care.
On and off-site repair
Our state-of-the-art workshop in Milton Keynes is equipped with LEAN processes and the latest technology, including sonic washers, to keep your equipment at its best.
Smart equipment
Our data-driven approach provides performance reporting to help you achieve key performance indicators and ensure 99% coffee availability.
Tailored packages
We operate tiered service packages, designed to meet the needs of your business. Whether you operate a single site or a multi-location estate, we have a solution that fits.
It’s time, We talked
Call our UK Head Office in Milton Keynes or fill in your details below*
Phone: +44 1908 275 520
Need a different team; view our contact us page